Sony Billing Agreement Cancelled: What You Need to Know
Recently, there have been reports that Sony has cancelled all billing agreements for PlayStation users without any prior notice. This has left many users confused and frustrated, and understandably so. If you are one of those affected by the cancellation, here’s what you need to know.
What is a Sony Billing Agreement?
A Sony Billing Agreement is an agreement between Sony and PlayStation users that allows them to purchase games, subscriptions, and other content without having to enter their payment details every time they make a purchase. The agreement authorizes Sony to charge the user’s credit or debit card for the purchases they make on the PlayStation Store.
Why were Sony Billing Agreements Cancelled?
The exact reason for the cancellation is not clear, and Sony has not provided any explanation so far. Some users have reported that their accounts were hacked, and unauthorized purchases were made, leading Sony to cancel all billing agreements for security reasons. However, this has not been confirmed officially, and there could be other reasons for the cancellation.
What Happens Now?
If your Sony Billing Agreement has been cancelled, you will no longer be able to make purchases on the PlayStation Store using that agreement. You will have to enter your payment details every time you make a purchase, or you can sign up for a new billing agreement on the PlayStation Store.
To sign up for a new billing agreement, go to the PlayStation Store on your PlayStation console or on the web and select “Account Settings” from the menu. Then, select “Payment Management” and “Add a Payment Method”. Follow the prompts to enter your payment details and set up a new billing agreement.
What Should You Do if You Suspect Fraud?
If you suspect that your PlayStation account has been hacked or that unauthorized purchases have been made, you should contact Sony immediately. You can do this by going to the PlayStation support website and submitting a support request or by calling the PlayStation support hotline.
You should also contact your bank or credit card company to report the unauthorized charges and request a chargeback. This will ensure that you are not held responsible for the fraudulent charges and that you receive a refund.
In Conclusion
The cancellation of Sony Billing Agreements has caused inconvenience and frustration for many PlayStation users. While the exact reason for the cancellation is not clear, users can sign up for a new billing agreement on the PlayStation Store or enter their payment details every time they make a purchase. If you suspect fraud, contact Sony and your bank or credit card company immediately to report the issue and request a chargeback.